South Pleasantburg Nursery

Arlo Quinn 3 months ago

I hate leaving negative reviews, but after multiple experiences, I can no longer recommend South Pleasantburg Nursery. What used to make this nursery special was the knowledgeable, friendly staff. Unfortunately, it now feels very unwelcoming. On my most recent visit, I asked for assistance while the nursery was nearly empty, and it genuinely felt like helping me was an inconvenience. Instead of receiving guidance, I was left feeling like I was bothering the employees. In my experience, many of the younger employees I've interacted with have come across as unfriendly, unapproachable, and uninterested in helping customers. Customer service used to be one of this nursery's greatest strengths, but that no longer seems to be the case. The cashier was also unnecessarily argumentative during a conversation with someone who has a degree in horticulture. There's nothing wrong with having a respectful discussion, but dismissing or arguing with knowledgeable customers instead of listening creates a poor customer experience. Even calling the nursery for help wasn't much better. I was trying to find out whether a specific plant was in stock because the online inventory and AI assistant have

Heather 6 months ago

This place has wonderful staff that are very helpful and friendly! The prices are going to be more than Walmart or Lowe’s, but I like supporting local business and each plant is healthy and beautiful! They also sell some beautiful pots! If you are a plant lover, I definitely recommend this place! *the plant in the blue and white pot did not come from here. The pic is to show the cute pot.😊

r ronin 6 months ago

I admit that I'm biased. I miss the old South Pleasantburg Nursery operated by the prior owner, Jim Borenstein. The plant stock was meticulously cared for. The selection of fountains and yard art was pleasantly quirky. And customer service was personable and attentive. The operation under the new owner is decidedly different. Quantity of sales is prioritized over quality of stock, and customer service is a pale reflection of the excellent service once offered by Jim. I recently purchased six 25-gallon 'green giants' and paid to have them installed. The size and health of the plants varied widely, which is relevant given that each cost over $500 with installation. The smallest one is half the size of the largest. Please see the photos, where I've included a 5-foot step ladder for scale. I'm also including a photo taken today of a 'beautyberry' plant that is one of a pair installed by South Pleasantburg Nursery in November of 2025. The plant pictured is clearly dead, while the other has Spring buds. Inconsistency in product quality and installation now appears to be the norm for South Pleasantburg. But as I say, I'm biased. I was fortunate to have had over 20 years of excellent produ

Sylvia Folk Edited 11 months ago

I worked with Josh Borenstein at South Pleasantburg Nursery. He first visited my property and then designed a plan for the beds that surround three sides of my townhome. He selected plants indigenous to the area that were low maintenance. Josh is a true professional in every sense of the word with knowledge and expertise as well as a quiet confidence that instills trust. Dakota and Adonis installed the plants with wonderful attention to detail and asked my concurrence with placement of plants and river rock. They were professional, knowledgeable, courteous, and friendly -- overall delightful! I commend the professionals at South Pleasantburg Nursery to anyone needing quality landscaping!

Sue Wolfe Edited 4 months ago

Update: I recently had SPN do a second landscape project. As always, the installation crew worked hard and the results show their dedication and attention to detail. (05.26.26) Did a great job. Looking forward to having SPN back in the Spring for additional work. (Fall 2025)